Article
Hubungan Beban Kerja, Stres Kerja, Lingkungan Kerja dan Kompensasi dengan Kinerja Tenaga Kesehatan di Puskesmas Wua-Wua Kota Kendari Tahun 2025: The Relationship between Workload, Work Stress, Work Environment, and Compensation with Health Worker Performance at The Wua-Wua Community Health Center in Kendari City In 2025
Jurnal Kendari Kesehatan Masyarakat, Vol. 5 No. 3 (2026), hlm. 499–508
Abstrak
The performance of health workers is a crucial element in the provision of quality primary health services. At the Wua-wua Community Health Center in Kendari City, a number of Health Minimum Service Standards (SPM) parameters have not reached the 100% target, indicating that there are still problems in performance achievement. Workload, work stress, work environment, and compensation are factors that have the potential to influence the performance of health workers. This study aims to examine the relationship between these factors and the performance of health workers at the Wua-wua Community Health Center in Kendari City in 2025. The method used is quantitative with an observational analytical design and a cross-sectional approach. The population and sample are all health workers at the Wua-wua Community Health Center, totaling 66 people (total sampling). Data were collected using a structured questionnaire that has been tested for validity and reliability. Then analyzed univariately and bivariately using the Chi-square test. The results showed a significant relationship between workload (p = 0.002), work environment (p = 0.010), and compensation (p = 0.028) with the performance of health workers. In contrast, job stress was not significantly related (p=0.159). It was concluded that workload, work environment, and compensation influence performance, while job stress does not. Therefore, workload management, work environment improvement, and regular compensation evaluation are necessary.