Overcoming Silo Challenges in Technology-Based Budget Integration Through Relational Crafting: Comparative Evidence from Southeast Sulawesi

Abstrak

This study explores the role of relational crafting in overcoming siloed behaviors and enhancing the integration of e-budgeting systems in Southeast Sulawesi, Indonesia. Using a qualitative approach, the research employs in-depth interviews and thematic analysis to examine how relational crafting behaviors—such as trust-building, communication, and collaboration—can address barriers in technology adoption and budget management. Focusing on Muna, Kolaka, and Kendari regions, findings reveal that regions with weak relational networks, such as Muna, face challenges like poor inter-departmental coordination and resistance to change, hindering e-budgeting implementation. In contrast, Kendari shows successful adoption due to stronger relational networks fostering collaboration. This study highlights the importance of relational crafting in reducing siloed practices and facilitating technology integration. It offers practical insights for policymakers, particularly in developing regions, on improving e-budgeting efficiency through relational networks.

Kata kunci

• Local Government
• Technology Adoption
• e-budgeting systems
• relational crafting
• siloed behaviors