RELATIONSHIP BETWEEN PARTICIPANTS IN THE PBPU HEALTH BPJS PROGRAM’S WORK AREA AT THE LEPO-LEPO HEALTH CENTER’S PERCEPTIONS OF PAYMENT ARREARS IN 2021

Abstrak

BPJS program rules for premium payments are required no later than the 10th of each month. The non-compliance of independent participants will affect the payment of contributions for BPJS Health PBPU participants in the Lepo-Lepo Health Center Work Area in 2021. In 2020, there are 31,163 PBPU participants who are still in arrears in paying BPJS Health contributions in Kendari City. One of them is the most in the working area of the Lepo-Lepo Health Center, amounting to 5,588 people. The purpose of the study was to determine the relationship between perceptions and arrears in the payment of contributions from BPJS Kesehatan PBPU participants in the Lepo-Lepo Health Center Work Area, Kendari City. This research method uses a quantitative approach with a cross sectional design using an accidental sampling technique with a total of 135 people. Statistical test using Chi square test. The results showed that there was a relationship between perceptions of BPJS with arrears in payment of BPJS Health contributions (p Value = 0.012 0.05). The conclusion is that there is a relationship between perceptions of arrears in payment of BPJS Health contributions, so it is necessary to increase the quantity and quality for the socialization of participants about the rights and obligations of independent participants. Keywords: health insurance, perception, arrears of dues