SENTIMENT ANALYSIS OF ONLINE LOAN APPLICATIONS BASED ON PLAY STORE REVIEWS USING THE NAÏVE BAYES METHOD AND SUPPORT VECTOR MACHINE (CASE STUDY: ADAKAMI AND EASYCASH) La Ode Muhammad Hafidz Abdillah Sam Mongkito, Natalis Ransi, La Surimi, Andi Tenriawaru, Gunawan Gunawan, Budi Wijaya Rauf AnoaTIK: Jurnal Teknologi Informasi dan Komputer Vol. 2 No. 2 2024 DOI 10.33772/anoatik.v2i2.71