Article

PRINSIP GOOD GOVERNANCE DALAM PELAYANAN ADMINISTRASI KEPENDUDUKAN DI KANTOR CAMAT KULISUSU KABUPATEN BUTON UTARA

  • Ifa
  • Makmur Kambolong
  • Taufik

REZ PUBLICA : Jurnal Administrasi Negara, Politik-Pemerintahan & Hubungan Internasional, Vol. 10 No. 1 (2024), hlm. 17–32

Abstrak

This research aims to obtain an objective picture of the application of Good Governance Principles in population administration services in Kulisusu sub-district, North Buton Regency. Qualitative descriptive research is research that aims to describe and describe events and phenomena that occur in the field and present data systematically, factually and accurately regarding facts or phenomena that occur in the field. Based on the results of this research, it shows that (1) Application of Good Governance Principles in Population Administration Services at the Kulisusu District Head Office, Buton Regency. Employee performance will show the ability of the organization/institution to achieve goals. To achieve the shared goals that have been set, regular employee performance improvements are needed. Every performance is monitored and controlled directly by the Head of the Implementation Section at the Kulisusu Subdistrict Office, North Buton Regency as the leader and if there is employee performance thatneeds to be improved, corrective steps willbe taken because employee performance has a direct impact on the quality of public services (2) Quality of service in the office sub-district heads carried out in the Implementation Section atthe Kulisusu sub-district office, North Buton Regency, was deemed not optimal, especially in terms of indicators of physical evidence and responsiveness. Some facilities and infrastructure still need to be repaired which results in inconvenience for service users during the servicedelive.

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