PERAN KEPUASAN KERJA DALAM MEMEDIASI PENGARUH LINGKUNGAN KERJA DAN MOTIVASI KERJA TERHADAP KINERJA PEGAWAI BADAN KESATUAN BANGSA DAN POLITIK KOTA KENDARI

Abstrak

This study aims to determine and analyze the effect of the work environment on employee job satisfaction, work environment on employee performance, work motivation on employee job satisfaction, work motivation on employee performance, employee job satisfaction on employee performance. the role of job satisfaction mediates the effect of the work environment on employee performance and the role of job satisfaction mediates the effect of work motivation on performance. The population in this study amounted to 30 employees and data analysis using SmartPLS. The conclusion in this study is that the work environment has a positive and significant effect on job satisfaction, meaning that the better the work environment, the higher job satisfaction. The work environment has a positive and significant effect on employee performance, meaning that the better the work environment, the better performance. Work motivation has a positive and significant effect on job satisfaction, meaning that the better work motivation, the higher job satisfaction. Work motivation has a positive and significant effect on employee performance, meaning that the better the work environment, the better performance. Job satisfaction has a positive and significant effect on employee performance, meaning that the better job satisfaction, the better performance. The work environment has a positive and significant effect on employee performance through job satisfaction, meaning job satisfaction. This means that job satisfaction is able to mediate the work environment on employee performance. Work motivation affects employee performance through job satisfaction. This means that job satisfaction is able to mediate work motivation on employee performance.

Kata kunci

• Hospital Image
• Job Performance
• Service Quality
• Trust
• Work Environment
• Work motivation
• job satisfaction