Article
Peran Organizational Citizenship Behavior Dalam Memediasi Pengaruh Manajemen Pengetahuan Dan Leader Member Exchange Terhadap Kinerja
Jurnal Manajemen, Bisnis dan Organisasi (JUMBO), Vol. 8 No. 2 (2024), hlm. 222–235
Abstrak
The aim of this research is to test and explain the role of organizational citizenship behavior in mediating the influence of knowledge management and leader member exchange on the performance of police personnel at the Southeast Sulawesi Regional Police General Planning and Budget Bureau. Data collection was carried out using a questionnaire. The population of this study was all police personnel at the Southeast Sulawesi Regional Police General Planning and Budget Bureau, totaling 78 police personnel. Due to the minimal population in this study, the entire population was used as research respondents. The analysis tool used is SmartPLS. The research results show that knowledge management has a significant effect on organizational citizenship behavior at the Southeast Sulawesi Regional Police General Planning and Budget Bureau, knowledge management has a positive and significant effect on the performance of police personnel at the Southeast Sulawesi Regional Police General Planning and Budget Bureau, leader member exchange has a positive and significant effect. organizational citizenship behavior, leader member exchange has no significant effect on the performance of police personnel at the Southeast Sulawesi Regional Police General Planning and Budget Bureau, organizational citizenship behavior has a positive and significant effect on the performance of police personnel at the Southeast Sulawesi Regional Police General Planning and Budget Bureau, organizational Citizenship behavior does not play a role in mediating the influence of knowledge management on the performance of police personnel at the Southeast Sulawesi Regional Police General Planning and Budget Bureau, and organizational citizenship behavior plays a role in mediating the influence of leader member exchange on the performance of police personnel at the Southeast Sulawesi Regional Police General Planning and Budget Bureau.