BUDAYA ORGANISASI, ORGANIZATIONAL CITIZENSHIP BEHAVIOR, DAN KOMITMEN ORGANISASI TERHADAP KINERJA PERSONEL POLISI DITRESKRIMSUS POLDA SULTRA

Abstrak

This study aims to examine the effect of organizational culture, organizational citizenship behavior (OCB), and organizational commitment on the performance of police personnel at the Directorate of Special Criminal Investigation of the Southeast Sulawesi Regional Police (Ditreskrimsus Polda Sultra), both simultaneously and partially. The study used a quantitative explanatory survey approach. From a population of 137 personnel, 102 respondents were selected using the Slovin formula and proportionate stratified random sampling across ten work units. Data were collected through an online five-point Likert scale questionnaire and analyzed using multiple linear regression. The results show that organizational culture, OCB, and organizational commitment simultaneously have a significant effect on personnel performance and together explain 84.8 percent of its variance. Partially, all three variables have a positive and significant effect on performance. Based on standardized coefficients, organizational commitment is the strongest predictor, followed by organizational culture, while OCB has the smallest effect. These findings suggest that improving police performance requires strengthening personnel commitment and a results-oriented culture, while fostering voluntary helping behavior among personnel.

Kata kunci

• Organizational Commitment
• Organizational Culture
• organizational citizenship behavior
• police personnel performance