WORK FAMILY CONFLICT DAN KINERJA POLISI WANITA DI POLDA SULAWESI TENGGARA: PERAN MEDIASI KOMITMEN ORGANISASI

Abstrak

This study aims to analyze the effect of work family conflict on organizational commitment and on the performance of policewomen, the effect of organizational commitment on performance, and the mediating role of organizational commitment at the Southeast Sulawesi Regional Police (Polda Sultra). The study used a quantitative explanatory survey design. From a population of 114 policewomen, a sample of 53 respondents was determined using the Slovin formula and allocated proportionally across work units. Data were collected through a five-point Likert scale questionnaire and analyzed using descriptive statistics and Partial Least Squares Structural Equation Modeling (PLS-SEM). The results show that work family conflict has a positive but insignificant effect on organizational commitment and on policewomen's performance. Organizational commitment has a positive and significant effect on performance. The indirect effect of work family conflict on performance through organizational commitment is significant, indicating that organizational commitment acts as an indirect-only mediator. These findings suggest that although policewomen experience a relatively high level of work family conflict, their performance is sustained mainly through their commitment to the organization, so that strengthening commitment is a key lever for maintaining performance in the police institution.

Kata kunci

• Organizational Commitment
• Police Performance
• Policewomen
• Southeast Sulawesi
• work-family conflict