PERAN KETERLIBATAN KERJA MEMEDIASI PENGARUH KEPEMIMPINAN TRANSFORMASIONAL DAN KEPUASAN KERJA TERHADAP KINERJA BHABINKAMTIBMAS POLRES KENDARI

Abstrak

This study aims to examine and explain the effect of transformational leadership and job satisfaction on work engagement and on the performance of Bhabinkamtibmas (community policing) officers, the effect of work engagement on performance, and the mediating role of work engagement in these relationships at the Kendari Police Resort. The study used a quantitative explanatory design with a survey method. Data were collected through online questionnaires from all 80 Bhabinkamtibmas officers (census) and analysed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS. The results show that transformational leadership and job satisfaction each have a positive and significant effect on work engagement and on officer performance, and work engagement has a positive and significant effect on performance. Work engagement does not mediate the effect of transformational leadership on performance, but it partially mediates the effect of job satisfaction on performance. These findings suggest that leaders' direct transformational behaviour is sufficient to drive performance, whereas job satisfaction improves performance both directly and by strengthening officers' work engagement.

Kata kunci

• Bhabinkamtibmas Performance
• Transformational Leadership
• job satisfaction
• work engagement