PERAN KINERJA PEGAWAI DALAM MEMEDIASI PENGARUH KECERDASAN EMOSIONAL DAN KEPEMIMPINAN TRANSFORMASIONAL TERHADAP MOTIVASI KERJA PADA BAPENDA KABUPATEN KONAWE SELATAN

Abstrak

This study examines the effects of emotional intelligence and transformational leadership on employee performance and work motivation, and the mediating role of employee performance, at the Regional Revenue Agency of Konawe Selatan Regency. All 61 employees were surveyed with a questionnaire, and the data were analyzed with partial least squares structural equation modeling (PLS-SEM). Emotional intelligence (0.476) and transformational leadership (0.472) raise employee performance significantly. Emotional intelligence (0.314) and employee performance (0.479) raise work motivation significantly, whereas the direct effect of transformational leadership on work motivation is positive but insignificant (0.113). Employee performance partially mediates the effect of emotional intelligence (indirect effect 0.228) and fully mediates the effect of transformational leadership (0.226). The model explains 66.6% of the variance in performance and 66.2% in motivation. Management is advised to develop employees' emotional competence, strengthen leaders' intellectual stimulation, and improve performance so that motivation follows.

Kata kunci

• Emotional Intelligence
• Transformational Leadership
• Work motivation
• employee performance