Implementasi Bantuan Operasional Kesehatan (BOK) dalam Pelayanan Kesehatan di Puskesmas Poasia Kota Kendari Tahun 2025: Implementation of Health Operational Assistance (BOK) in Health Services at Poasia Public Health Center, Kendari City in 2025

Abstrak

Health Operational Assistance (Bantuan Operasional Kesehatan/BOK) is funding provided by the government to support promotive and preventive health programs at public health centers. However, its implementation still faces several challenges that hinder optimal utilization. This study aims to analyze the implementation of BOK in health services at BLUD UPTD Poasia Public Health Center, Kendari City in 2025, based on communication, resources, disposition, and bureaucratic structure. This study employed a qualitative method with a descriptive approach. Data were collected through in-depth interviews, observation, and documentation involving key informants such as the head of the health center, BOK managers, and health workers. Data analysis was conducted through data reduction, data presentation, and conclusion drawing. The results indicate that the implementation of BOK has not been fully optimal. Constraints include limited communication and coordination, inadequate human resources, high workload, and delays in reporting activities. Despite these challenges, the program implementation has followed technical guidelines. The study concludes that improving coordination and strengthening resources are essential to enhance the effectiveness of BOK implementation in health services

Kata kunci

• BOK
• Health Services
• Indonesia
• Workload
• public health