Article
EFEKTIVITAS APLIKASI SISTEM INFORMASI DESA BERBASIS WEBSITE DALAM MEWUJUDKAN PELAYANAN PUBLIK DI DESA LAPOKAINSE, KECAMATAN KUSAMBI, KABUPATEN MUNA BARAT
REZ PUBLICA : Jurnal Administrasi Negara, Politik-Pemerintahan & Hubungan Internasional, Vol. 10 No. 2 (2024), hlm. 177–185
Abstrak
This study aims to explain the effectiveness of using village applications for community services in Lapaokainse Village, Kusambi District, West Muna Regency. This research uses qualitative research methods. The research informants consisted of 5 people. Data collection techniques were conducted through interviews, direct observation, and documentation. The results showed that the utilisation of the village web as a medium for electronic services or e-government was quite effectively implemented in Lapokainse Village, Kusambi Sub-district, West Muna Regency. This is evidenced from several aspects of effectiveness and services related to web-based village information system applications such as achieving the objectives of village information system applications that help the community in facilitating services, then from the aspect of integration, integrated data computerisation has been carried out (data bank), but for 2024 data there has been no update and socialisation to the community has also been carried out From the aspect of technological adaptation, it is also good because the application is made and run by Lapokainse village officials. In addition, the service aspect of reability shows a good category. Also in the Responsive aspect, village officials respond quickly to services through the village information system application. The knowledge aspect is also good because the village apparatus is equipped with knowledge related to the application. The emphaty aspect, the apparat shows a sense of caring by serving in a friendly and non-discriminatory manner. The last aspect is tangible, this service application is available on the village website to facilitate the community in downloading the application. Thus, it is expected to be able to improve digital-based village services.