IMPLEMENTASI APLIKASI SIDA SEMBADA DALAM PERSPEKTIF UMEGA MODEL DI DINAS PEMBERDAYAAN MASYARAKAT DAN KALURAHAN KABUPATEN SLEMAN

Abstrak

This study aims to analyse the implementation of the SIDA SEMBADA application as a form of e-government adoption to improve the quality of digital public services in Sleman Regency. The research employs a descriptive qualitative approach with data collected through interviews, observations, and documentation, and analysed using the Unified Model of Electronic Government Adoption (UMEGA) framework. The findings indicate that SIDA SEMBADA contributes to enhancing administrative efficiency, strengthening governance accountability, and expanding public access to digital services. However, its optimal implementation remains constrained by variations in digital literacy, network stability, and the inconsistent utilisation of application features. Practically, this research provides insights for local governments to refine digital service development strategies, including improving user capacity and strengthening information technology infrastructure. In terms of originality, this study offers a contribution by applying the UMEGA Model to evaluate a village-level digital service application, which remains limited within the context of local government studies in Indonesia.

Kata kunci

• Community and Kalurahan Empowerment Office
• DPMK SLEMAN
• Digital Goverment
• E-Government
• Inovasi Pelayanan Publik
• SIDA SEMBADA
• UMEGA
• UMEGA Model