TRANSFORMASI DIGITAL DALAM MENINGKATKAN KINERJA TATA USAHA PUSAT PERANCANGAN UNDANG-UNDANG BIDANG POLITIK, HUKUM, DAN HAK ASASI MANUSIA BADAN KEAHLIAN SEKRETARIAT JENDERAL DEWAN PERWAKILAN RAKYAT REPUBLIK INDONESIA

Abstrak

This study examines digital transformation in improving the performance of the administrative Unit at The Centre for Legislative Drafting of Politics, Laws, and Human Rights, under The Parliamentary Expertise Agency, The Secretariat General, The House Of Representatives Of The Republic Of Indonesia. This research employs a qualitative approach, the results of which are then analysed using the interactive technique of Miles et al. Data were collected through interviews, observation, and documentation involving unit leaders, administrative staff, telematics experts, and functional officials who receive administrative services. The analysis is based on the concepts of e-government, digital transformation, and the McKinsey Six Building Blocks model. The findings indicate that the implementation of digital systems such as SRIKANDI, DigitAll, and electronic signatures has improved work efficiency, accelerated the management of correspondence and archives, and strengthened administrative transparency. However, the implementation still faces challenges related to digital literacy gaps, organisational resistance, and limited system integration, indicating the need to enhance employees’ digital competencies and strengthen technological infrastructure.

Kata kunci

• Digital Transformation
• E-Government
• Public Administration
• SPBE
• Transformasi Digital
• administrative performance