TINJAUAN PELAKSANAAN PERMEN HUKUM DAN HAM NOMOR 25 TAHUN 2023 TENTANG PELAYANAN PUBLIK BERBASIS HAM (Studi Lapas Kelas IIA Palopo)

Abstrak

This study aims to 1) identify and understand the implementation of the Minister of Law and Human Rights Regulation No. 25 of 2023 concerning Human Rights-Based Public Services for service users at the Class IIA Palopo Prison, and 2) identify the obstacles encountered in the implementation and application of human rights-based public services for service users at the Class IIA Palopo Prison. The research method employed is normative-empirical, conducted through data and information collection via interviews. The results of the study indicate that 1) the implementation of the Minister of Law and Human Rights Regulation No. 25 of 2023 concerning Human Rights-Based Public Services for integrated service users at the Class IIA Palopo Prison includes service procedures, service facilities, and service survey results; 2) the obstacles in applying human rights-based public services for service users at the Class IIA Palopo Prison include a lack of understanding regarding human rights, limited resources, and ineffective monitoring and evaluation.

Kata kunci

• Human Rights
• Pelayanan Publik berbasis HAM
• Public service
• service users