PENGARUH KEPUASAN KERJA DAN KOMITMEN ORGANISASIONAL TERHADAP KINERJA KARYAWAN PADA KANTOR PERMODALAN NASIONAL MADANI CABANG KENDARI

Abstrak

This study aims to examine and analyze the influence of job satisfaction and organizational commitment on employee performance at the Permodalan Nasional Madani (PNM) Branch Office in Kendari, both simultaneously and partially. Job satisfaction in this study includes two key dimensions: intrinsic and extrinsic satisfaction, while organizational commitment is measured through affective, continuance, and normative commitment. Employee performance is assessed through three aspects: task performance, contextual performance, and counterproductive work behavior. This research employs a quantitative approach using data collected through questionnaires distributed to forty‑three permanent employees of PNM Kendari. The data were analyzed using multiple linear regression to test the research hypotheses. The results indicate that both job satisfaction and organizational commitment simultaneously have a positive and significant effect on employee performance. Partially, each independent variable also shows a significant impact. Job satisfaction enhances employees’ motivation, loyalty, and work effectiveness, while organizational commitment reinforces their sense of responsibility and emotional attachment to the organization. These findings highlight the importance of addressing psychological and structural factors in developing a productive and high‑performing workforce.

Kata kunci

• Organizational Commitment
• PNM
• employee performance
• job satisfaction